Terms and Conditions

These Terms and Conditions govern your use of the Gomez Sewer and Drain website and your engagement with our plumbing services. By accessing this website or requesting an estimate, you agree to these terms. Please read them carefully.

1. About Us

Gomez Sewer and Drain is a plumbing, drain, and sewer service company operating in CA . We operate in compliance with the California Contractors State License Board (CSLB) requirements applicable to our trade. Our principal place of business is 255 Sunol St, San Jose, CA. You can reach us at (408) 849-7292 or services@gomezseweranddrain.com.

2. Website Use

This website is provided for informational and lead-generation purposes. You may use it to:

• Learn about our plumbing, drain, and sewer services and service areas
• Request a free estimate or contact our team
• Read our blog articles and project information

You agree not to use this website to:

• Transmit any unlawful, harmful, or fraudulent content
• Attempt to gain unauthorized access to any part of our systems
• Scrape, copy, or reproduce content for commercial use without written permission
• Interfere with the normal operation of the website

3. Estimate Requests

Submitting an estimate request form does not create a contract or obligate either party. A binding agreement for plumbing, drain, or sewer services only exists when both parties have agreed to a written proposal or service agreement.

Consistent with California Business and Professions Code requirements for home improvement and contractor services, we provide an estimate or proposal describing the work before work begins, except in bona fide emergency situations where immediate action is reasonably necessary to protect health, safety, or property. Estimates provided verbally or by email are good-faith approximations based on the information available at the time. Final pricing is confirmed in a written proposal after inspection of the issue.

4. Service Agreements

All plumbing services performed by Gomez Sewer and Drain is governed by a separate written service agreement or accepted proposal, which will typically specify:

• Scope of work, materials, and specifications
• Project pricing, payment schedule, and any deposit requirements
• Timeline and scheduling terms
• Warranty terms for materials and workmanship
• Change order procedures

In the event of a conflict between these Terms and Conditions and a signed service agreement, the signed service agreement controls.

5. Payment Terms

Payment terms are detailed in each service agreement or proposal. Unless otherwise specified in writing:

• An estimate or written proposal is provided before work begins, as required under California Business and Professions Code for applicable contractor services
• A deposit may be required before work begins, subject to California law limits on down payments for home improvement contracts
• Payment is due upon completion of the agreed work unless a different schedule is stated in writing
• We accept check, ACH transfer, and major credit cards

Overdue balances may accrue interest at the maximum rate permitted under California law. You agree to reimburse us for reasonable collection costs, including attorney fees, if collection action is necessary and permitted by law.

6. Warranty / Guarantee

We warrant our workmanship for the period stated in your service agreement. Manufacturer warranties on parts and materials are separate and are passed through to you directly where applicable. Warranty coverage may be void if:

• The plumbing, drain, or sewer system has been modified or repaired by others without our authorization
• Damage results from events outside our control (flooding, root intrusion after clearance, structural movement, misuse, or improper maintenance)
• Outstanding payment balances remain on the account

Nothing in these terms excludes, limits, or waives any implied warranties that cannot be disclaimed under California law, including warranties that arise under the California Civil Code or the Song-Beverly Consumer Warranty Act where applicable. Our workmanship warranties are intended to comply with California standards for contractor services.

7. Limitation of Liability

To the maximum extent permitted by applicable California law, Gomez Sewer and Drain's total liability for any claim arising from our plumbing services or this website is limited to the amount you paid us for the specific work giving rise to the claim.

We are not liable for indirect, incidental, consequential, or punitive damages, including lost profits, loss of use, or damage to property not directly caused by our negligence, except where such limitation is prohibited by California law. Nothing in these terms limits liability for fraud, willful misconduct, or other liability that cannot be limited under California law.

8. California Consumer Rights

California law provides consumers with important protections in connection with goods and services. Nothing in these Terms and Conditions is intended to waive rights that cannot be waived under California law, including rights under:

• The California Consumers Legal Remedies Act (CLRA), Civil Code §§ 1750 et seq.
• The California Unfair Competition Law (UCL), Business and Professions Code §§ 17200 et seq.

If you believe you have a claim under the CLRA or UCL, you may contact us using the information in the Contact section below. Certain CLRA claims require written notice and an opportunity to cure before a lawsuit may be filed.

9. California Privacy Rights

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), including rights to know, delete, and correct personal information, and to opt out of certain sharing, where applicable. For details on how we collect, use, and share personal information, and how to exercise your California privacy rights, please review our Privacy Policy.

10. Proposition 65 Notice

WARNING: Plumbing, drain, and sewer work may expose you to chemicals known to the State of California to cause cancer or reproductive harm, including lead, solvents, and other substances that can be present in pipes, fittings, solders, cleaning agents, or disturbed building materials. For more information, go to www.P65Warnings.ca.gov.

11. California Contractor Licensing

Gomez Sewer and Drain operates in compliance with the California Contractors State License Board (CSLB) requirements applicable to our plumbing, drain, and sewer services. Consumers may verify contractor license information and file complaints through the CSLB at www.cslb.ca.gov or by calling 800-321-CSLB (2752).

12. Intellectual Property

All content on this website — including text, photographs, graphics, logos, and page structure — is owned by or licensed to Gomez Sewer and Drain. You may not reproduce, distribute, or create derivative works from this content without prior written permission.

Project photos shared by customers may be used by us for portfolio and marketing purposes unless you request otherwise in writing before work begins.

13. Third-Party Links

This website may link to third-party websites for your convenience. We have no control over those sites and are not responsible for their content, privacy practices, or terms of use.

14. Dispute Resolution

We prefer to resolve disagreements directly. If you have a concern about our work or billing, contact us first and give us a reasonable opportunity to address it.

California law provides consumers with certain dispute resolution rights. In addition to contacting us, you may file a complaint with the California Contractors State License Board (CSLB) regarding licensed contractor work. CSLB complaint information is available at www.cslb.ca.gov.

Any dispute that cannot be resolved informally shall be governed by the laws of the State of California, and any legal proceedings shall be resolved in the state or federal courts located in Santa Clara County, California, unless another venue is required by applicable law.

15. Governing Law

These Terms and Conditions and any dispute arising out of or relating to your use of this website or our plumbing services are governed by the laws of the State of California, without regard to conflict-of-law principles. Venue for any dispute shall be in Santa Clara County, California.

16. Changes to These Terms

We may revise these terms at any time by updating this page. Your continued use of the website after any change constitutes acceptance of the revised terms. We encourage you to check this page periodically.

17. Severability

If any provision of these terms is found unenforceable, the remaining provisions continue in full force and effect.

18. Contact

Questions about these terms should be directed to:

Gomez Sewer and Drain 255 Sunol St San Jose, CA 95126 (408) 849-7292 services@gomezseweranddrain.com